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Wipro job Job Profile: IT Operations Management-Administrator

 

Wipro latest off campus 2021 for freshers & experience

Overview of Wipro latest off campus 2021 for freshers & experience Freshers:

Job Profile: IT Operations Management-Administrator

Req ID: 2605534

Category: Tech Hiring 

Experience level: Entry level / Graduate

Contract type: Permanent

Location: Mysore, India


Job Description

Key skills required for the job are: Desktop Support-L1 (Mandatory)As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement Minimum work experience:0 - 1 Years

"As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independently and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager"

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